IDRAK Products

Ready-Made Products for Shared Business Needs.

Alongside custom services, IDRAK develops ready-made products for needs that many businesses in the same industry share — built once, deployed quickly and priced around real use.

Two products are available today: one for construction supervision firms and one for clinics and medical centres.
The IDRAK mark surrounded by calendar, chat, patient and review icons

Products and services

Two Paths to the Same Goal: Real Business Value.

Custom services

Direct insight into real company challenges, with a solution built around one business.

Ready-made products

Solve a shared need for more businesses, with a faster start and a clearer commercial model.

Understand the problem. Build the solution. Expand real-world use.

A construction site model, hard hat, tablet and supervision report on a desk

Product 01

Construction Supervision Reporting

A Ready-to-Deploy Product for Oman

Simplify and organise supervision reports while reducing repetitive work.

Reporting is a repetitive and essential part of the work of construction supervision firms. IDRAK has developed a ready-made product for the Omani market that makes producing supervision reports simpler and more organised.

The company can experience the product in its real workflow and match the cost to its level of use.

Built forConstruction supervision firms in Oman

How it starts

  1. 1

    System deployment

    We set up the system and prepare it for your team.

  2. 2

    Initial staff training

    Your team is trained to use it in daily work.

  3. 3

    Pay per report produced

    Costs follow the reports you actually produce.

The IDRAK Advantage

An easier start, value in daily work and costs aligned with actual use.

Discuss Construction Reporting
A phone with a WhatsApp appointment chat beside a clinic CRM

Product 02

Clinic CRM & WhatsApp Assistant

From the First Question to Booking, Attendance and Follow-up.

Many clinic relationships begin with a simple message: a question about services, cost or visiting hours. A late reply or irregular follow-up can lose that first opportunity.

The assistant works in the WhatsApp your patients already use, and keeps every interaction organised in one CRM for the clinic team.

Built forClinics and medical centres

Before the visit

  • Answer common questions about services, fees and appointment times.
  • Support booking, send reminders and record interactions in the CRM.
  • Follow up with people who enquired but have not booked yet.

After the visit

  • Collect feedback after the visit.
  • Send review links to satisfied patients.
  • Route concerns to the clinic team for resolution.
  • Manage rescheduling and follow up on missed visits.

The IDRAK Advantage

One connected journey in the WhatsApp your patients already use.

Discuss the Clinic Assistant

Commercial model

Some Products Use a Different Commercial Model.

Ready-made IDRAK products may use deployment, training or usage-based pricing rather than the same model as custom service projects.

Construction Supervision Reporting

  • Initial deployment
  • Staff onboarding / training
  • Usage-based payment

Clinic CRM & WhatsApp Assistant

  • Commercial terms depend on the deployment and clinic requirements.

FAQ

Questions About IDRAK Products

A service is built around one company’s specific challenge. A product solves a need that many businesses in the same industry share, so it can be deployed faster and priced around use.

Products can use deployment, training and usage-based models. The construction reporting product, for example, is charged per report produced. Terms are confirmed once we understand your setup.

Deployment includes setting the product up for your team. If you need something beyond the product’s scope, it can be discussed as a custom automation project.

These are the products available today. For other needs, our custom services let us build around your specific workflow.

Start with your business

Is One of These Products Right for You?

Tell us about your firm or clinic and how you work today. We’ll show you how the product fits and what the first step looks like.